Monday, June 15, 2015

Completely Broken & Useless £2000 R2 17" and terrible customer service from Dell/Alienware

The situation :- I have purchased an Alienware R2 17" with top spec mid April 2015, with 16gb ram, Iq4980 processor, 256gb SSD drive etc at around £2000.

Basically since day one the system has not worked properly. I suffered from the throttling issue with the insufficient power from the 180w PSU. That is not the big issue.

I have consistently suffered with blue screening, I first reported these issues on 22/4/2015 and expected a new PSU would fix the problems. It didn't. Every single time I...

Completely Broken & Useless £2000 R2 17" and terrible customer service from Dell/Alienware

Completely Broken & Useless £2000 R2 17" and terrible customer service from Dell/Alienware

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