My Eurocom experience has been awful, how should I proceed?

Based on http://ift.tt/1LYqlIr I ordered a Eurocom M4. The ordering experience was smooth, and the price was excellent. I was impressed with the quality and design of the Clevo hardware, but the Eurocom half of the equation was absolutely awful. Here's how it went:

• The whole reason I went with Eurocom was because of the...

My Eurocom experience has been awful, how should I proceed?

My Eurocom experience has been awful, how should I proceed?